Intake, end to end
Your one-stop shop for all of your intake needs. The people who answer the phone, the software they answer it in, and the course that gets them ready before they ever speak to a client.
Most firms need two of them. Almost nobody sells all three.
People
Bilingual legal support staff who have already passed the intake course before you interview them. Placed in days, not months.
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Software
A progressive dialer with the compliance to answer for it, the Floor live, and reporting built for intake rather than a sales pipeline.
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Knowledge
17 lessons, scored AI role-play that never stops, and a 50-question capstone at 80% — licensed to your firm for the staff you already have.
Visit the siteA firm that buys each piece from a different company spends its first month making them agree with each other.
The agent arrives already trained on the software they will use. Not trained in general, and not trained on somebody else's product — on the actual screen they will sit in front of on Monday.
The course is written against the script the dialer enforces. What an agent is taught about the recorded-line disclosure is the same rule the console will not let them skip, and the same line the call gets graded on the next morning.
And when something goes wrong, there is one company to call. Not a staffing agency blaming a software vendor blaming a trainer. That is worth more on a bad week than any feature on any of the three sites.
Nothing here is a bundle. Firms come for one and take the others when they see the point.
Start with Agents. Bilingual staff who have passed the course, on your desk in days.
Start with the Dialer. Your floor, your numbers, and compliance checked before every dial.
Start with Training. The same course our own placements have to pass, licensed to your firm.
Thirty minutes
We will tell you honestly which of the three would change it, and which would not. Sometimes the answer is one of them, and sometimes it is none.